FREE SHIPPING ON ORDERS OVER $100

Wholesale Ts&Cs

TERMS & CONDITIONS

For Wholesale Supply of Goods

KEY TERMS:

This agreement is between the supplier Indi & Frey and the customer and consists of these Key Terms and General Conditions.

Minimum Wholesale Order

Currently Indi & Frey have no MOQ. Free delivery on orders over $600 within Australia

 

Payment Terms

Payment to be made prior to order being dispatched.

Goods remain the legal property of Indi & Frey until paid in full.

 

Prices

Prices indicated wholesale with RRP as reference.

Prices are subject to change without notice.  

 

Lead Time

Generally, orders will be ready for dispatch within 14 days.

 

General Conditions

The Agreement applies in relation to any goods sold as outlined below. You accept these terms and conditions when: a) you submit an order, b) you accept delivery of, or any part of, you make payment, or part payment of, any goods supplied by Indi & Frey.

  1. ORDERS: Indi & Frey products are made to order. We do not accept order cancellations once we have commenced manufacturing your items. Alterations to orders will be considered on a one to one basis. We reserve the right to refuse to cancel orders once placed, this decision will be made at our sole discretion.
  2. CARE + SAFETY TAGS/INSERTS: Original labels/care tags MUST remain attached and issued to the end consumer.
  3. RETURNS: Return requests must be made in writing within 7 days of delivery date. This must include the invoice/order number and a reason for return. No returns will be accepted without prior approval and return delivery instructions.
  4. Request for return of faulty merchandise should be made via email including pictures of the faulty item. We will supply a replacement product or a refund. This decision will be made at our sole discretion. In some cases we may require the faulty product be returned and will send a return pre-paid postage satchel.
  5. SAFETY AND COMPLIANCE: All Indi & Frey products are carefully designed to comply with all relevant Australian safety standards. Relevant products are independently tested and certified to the appropriate standards. Please note: it is not a requirement of the ACCC for each style to be tested. Example: Toys are tested to AS/NZS 8124
  6. REGULATIONS: According to the current ACCC regulations, Silicone jewellery must not be called, referred to or implied as suitable for teething purposes. It may, however be referred to as baby safe, baby friendly, nursing jewellery etc.
  7. PAYMENT: Payment may be made via Direct Deposit, please email remittance advice to shop@indiandfrey.com.au to ensure orders are dispatched promptly.
  8. FREIGHT: Free delivery is offered within Australia on all orders over $600. For other orders, shipping is calculated on an individual basis based on weight and size. We will use our discretion to use the most cost effective and reliable shipping method
  9. We reserve the right to vary these terms and conditions at any time without notice.